If the Manufacturer is stated as Pluralinput, then it is indeed a malfunctioning Pluralinput device and you should remove its driver.

This should open a dialog similiar to the following:.

To determine whether an Unknown device used to be a Pluralinput device, right-click on the item and select Properties:.

( Optionally) If one of your input devices is currently unusable, locate the Other devices category and expand it as well:.

Expand the Mice and other pointing devices and the Keyboards categories to see the attached mice and keyboards.

You should see the Windows Device Manager window:.

If a UAC dialog pops up, click continue.

Now type devmgmt.msc into the text area and click “OK”.

Hold down the Windows Logo Key and hit the R-key.

You are only required to use this guide if the automatic removal via the DeviceSetup failed. You can also download a previous graphics driver version your computer manufacturer's site.įor more information to install a graphics driver, see How to Install an Intel® Graphics Driver in Windows® 10 and Windows 8*/8.1*.This step-by-step guide shows you how to manually remove the Pluralinput Driver.

To install an older driver on your system, download the previous graphics driver version from Download Center by selecting it from the drop-down menu. In this event, you will need to install the previous version of the driver.

Your computer did not retain the driver files from the original version installed.

Your computer has not had a previous driver installed for that device.

If the option to roll back driver is grayed-out, one of the following applies:

Double-click your Intel® display device.

Simultaneously press the Windows + X keys on your keyboard.You can restore the previous driver by using the rollback option.

The new drivers labeled as Windows* DCHgraphics drivers are not backward compatible with our previous graphics drivers, which we are now labeling Legacy.ĭO NOT use the steps referenced in this article to install or uninstall Windows DCH drivers, as doing so bypasses the Intel installer designed to install these new drivers, thereby possibly resulting in minor to major system instability. Failure to read this message may result in system instability.

Uninstall mouse driver